OUR TEAM
POWERED BY PEOPLE, DRIVEN BY PURPOSE
At McClain & Associates, it’s not just our technology or services—it’s our people who make the difference.
From experienced leadership to our dedicated account teams, every day we bring excellence, innovation, and collaboration to every shipment.
Our Team Structure
Leadership & Executive Team
Our leadership combines industry knowledge with visionary strategy to keep McClain agile, customer-centric, and forward-thinking.
Account Success Teams
Work with a single point of contact backed by full-service support. Account Success teams are your direct partner for execution, problem-solving, and proactive strategy across
transportation, warehousing, and cross-dock execution.
Technology & Integration Experts
Our tech team ensures seamless connectivity—from TMS enhancements to API integrations—so your data flows effortlessly and you always stay ahead of the curve.
Customer Compliance & Claims Specialists
Logistics isn’t just about moving freight—it’s delivering it. Our specialists handle audits, claims, density/class disputes, compliance, and final-mile execution so you can focus on running your business.
Support & Operations Hub
Behind every shipment move is our operations engine—handling appointment scheduling, track & trace, visibility alerts, drayage, and warehouse management. When you need help—day
or night—we’ve got your back.
